SHIPPING POLICY

ALL ORDERS REQUIRE ADULT SIGNATURE UPON DELIVERY

All fulfillment methods require an adult to be present with a valid ID showing that they are over the age of 21.

If someone with a valid ID showing that they are over the age of 21 is not available at the time of delivery, you can get a refund on the order minus an $8 restocking fee, pick up the order locally, or pay to have the order delivered directly to your address.

For same day delivery, orders must be placed before 1pm EST. Orders placed after 1pm EST will be available for delivery the next day, or any time frame on the that you chose.

 

States That we ship Cannabis products to:

Arkansas, Alabama , Arizona, Arkansas, DC, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, West Virginia, Wyoming

FREE SHIPPING:
Free shipping for all online purchases of $49 or more. Free shipping offer does not apply to international orders.

ORDER PROCESSING:
In most cases, orders placed before 11AM EST will go out the same day. Orders placed after 11AM may not be shipped until the following day, unless placed on a Friday, in which case your order will go out the following Monday. If you place your order over the weekend (Friday through Sunday), please allow extra time to process your order. This estimate does not include the actual shipping times, which are listed when you make your

shipping option selection at checkout. We do our very best to ship orders as quickly as possible. Our shipping schedule may vary slightly during extremely busy times such as sales events and during the holiday season.

SHIPPING METHODS:
All packages are shipped via USP, FEDEX or UPS.
USPS orders are processed within USPS shipping days of Monday-Saturday. All shipping methods are in business days (Monday-Friday).

DELIVERY TIMES:
Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information. All orders shipping via our free shipping offer will be shipped via USPS First Class or USPS Priority mail (larger orders) and will usually be delivered within 2 to 8 business days after your order is processed. USPS Priority Mail is usually delivered within 2-4 days of being shipped. Please note that USPS shipping times are not guaranteed. Due to the high volume of packages that USPS receives, please keep in mind that tracking information may not be updated for several days. Tracking information may not be updated until your package has reached your local USPS sorting facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Hometown Hero and must be resolved by contacting USPS (see contact information below).

USPS Customer Service:

Call 1-800-ASK-USPS (1-800-275-8777) to file a claim
Hours of Operation Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
Fedex 1800 GoFedex

Once an order has shipped we are no longer responsible for how long an order takes to deliver to you. There are many factors that can affect shipping timelines, including weather, postal courier errors, etc. We will ship your order in accordance with the timelines stated above. APO/DPO/FPO/Other Military Addresses may take up to 14 Days in transit.

STATE LAWS:
All consumers are required to abide by state and local laws. We are unable to ship any products to the following states due to State’s Regulation:

Age Verification at Bluegrass Cannabis Company:
You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase products from this website. Falsifying your age for the purpose of purchasing products from this web site is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law and future restrictions on our website. We reserve the right to request for additional identification such as state identification card or passport. The name on the order must match the

name on the I.D. By shopping our store, you are confirming you are of legal smoking age in the jurisdiction that you reside (21+ in the U.S. in accordance to Federal Law).

Age Verification:
To place an order, users must provide the full legal name, permanent address, date of birth, and the last four digits of their social security number. This information is automatically verified by a third-party software and cross-referenced with public records to confirm that the purchaser is at least 21 years of age. In the case that the public records fail to match or they do not wish to provide the social security number, the purchaser

must upload a non-expired government-issued I.D. for human verification. You will be asked to email a legible copy of your identification clearly showing your age, name, and shipping address.
We reserve the right to deny and cancel the order if proper identification cannot be provided in a timely manner. Bluegrass Cannabis Company is committed to youth prevention, implementing a secured, industry-leading age verification system powered by AgeChecker.net to verify every order placed on our website. Our team continually work hard to strengthen the age verification process and improve our checkout procedure to restrict underage purchases.

Refusal or Limit of Service:
Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at info@b luegrassthc.com

SHIPPING RATES:
All additional shipping methods and rates are listed when you place your order at check out. In the event that you receive the message, “No shipping rates available for your area”, this means that we currently do not ship to the address or location that you have provided. If this is an international order and you are receiving this message, there may be restrictions on sending products to your country. Please contact our Customer Support Team for additional information.

BACK ORDERS:
In the unlikely event that a product in your order becomes unavailable, we will attempt to contact you for a an alternative replacement item, or may at our discretion remove the item from your order and issue a refund back to your credit card or other method of payment.

DAMAGED OR MISSING PRODUCTS/ORDER:
In the event that you receive your order and there is product damage, broken bottle(s), wrong flavor(s), incorrect nicotine levels, etc., please take a picture of the products immediately and e-mail them along with a brief description of the problem to info@can.bluegrassthc.com, and they will assist you.

INTERNATIONAL ORDERS:
International shipping delivery times are not guaranteed. In the event that your international order is returned to us by customs, we will notify you of the status and may attempt to reship your order, or may at our discretion cancel the order and refund your purchase. We do everything we can to assist your shipment through your country’s customs. However, if seizure of your shipment does occur, we will NOT be held liable for any shipments held at customs. Customers located outside the U.S.A., please order at your own risk. We will not provide SDS or MSDS forms on any packages that are shipping domestically to a forwarder.time

GET IN TOUCH
Contact the Bluegrass Cannabis team by phone or email below.
Contact : +1 (502) 219 3101
Timing : 8:00 AM - 4:00 PM (EST)
Email : info@can.bluegrassthc.com

21+ SIGNATURE REQUIRED UPON DELIVERY.
​
Products on this site contain a value of 0.3% or less Δ9THC (or no more than 0.3% Δ9THC).
Do not use these products without approval from a doctor, especially if you take prescription medications. Keep out of the reach of children. Not intended for use by anyone under 21 years of age. May cause drowsiness. Do not operate a vehicle or heavy equipment when taking this product. Do not use if you are pregnant, breastfeeding, have a medical condition, or are taking any medication. Consult your physician before use. Do not take this product if you are subject to drug testing.FDA Disclosure: This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use, especially if you have a medical condition or use prescription medications. A doctor’s advice should be sought before using any of these products. These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law. Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use or reliance on any information provided on the site. Your use of the site and reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

© 2023 Bluegrass Cannabis Company

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Terms and Conditions

BATTERY SAFETY

DO

READ YOUR INSTRUCTIONS CAREFULLY.

  • Make sure you read and understand the instructions provided by the manufacturer for using and caring for your device.
  • Contact the manufacturer if your vape did not arrive with instructions or if you have more questions.
  • ALWAYS FOLLOW THE MANUFACTURER INSTRUCTIONS.

KEEP YOUR DEVICE, BATTERIES, CHARGER, PARTS AND E-LIQUIDS AWAY FROM CHILDREN AND PETS.

DON'T

Don't use a damaged or wet battery.

  • If the batteries become harmed or wet, replace them.
  • Contact the manufacturer if your vape device sustains damage and the batteries cannot be changed.
  • The outer insulating jacket needs to be examined for visible damage.
  • NEVER REMOVE THE INSULATION ON A BATTERY.
  • A battery with a missing or torn insulation jacket should not be used.

Never using the incorrect battery.

  • Use just the batteries that your gadget specifies.
  • Batteries from various brands should not be mixed.
  • Use batteries with the same charge level consistently.
  • Use only batteries with the same mAh rating.
  • Never combine the usage of fresh and aged batteries.
  • Replace all of the batteries in your vape if you need to change more than one.
  • USE A BATTERY RATED EXCLUSIVELY FOR YOUR DEVICE AT ALL TIMES.

Keep loose batteries out of your pocket.

  • To avoid coming into contact with metal, keep loose batteries enclosed in a case.
  • Avoid letting your pocket's coins, keys, or other metal objects come into touch with batteries.

Never use the wrong charger to charge your vape device.

  • A phone or tablet charger should NOT be used.
  • Always use the charger that came with it.
  • Charge your vape on a clean, flat, hard surface, away from anything that can easily catch fire.
  • Charge your vape someplace where you can clearly see it.
  • Never leave your vape device charging unattended or overnight.

Don’t install batteries backwards.

  • Follow the manufacturer’s markings for correct polarity (+ / -).
  • IMPROPER INSTALLATION MAY CAUSE PERSONAL INJURY OR FIRE HAZARD.

Do not remove or disable safety features.

FOR MORE INFORMATION https://www.fda.gov/TobaccoProducts/Labeling/ProductsIngredientsComponents/ucm539362.htm

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Terms and Conditions

PLEASE READ THIS DISCLAIMER CAREFULLY. This product is being sold in interstate commerce inside the United States in line with the provisions of the 2018 Agricultural Improvement Act that apply to goods produced from hemp. You have requested that the item(s) in this order be sold to you. ALL RESPONSIBILITY FOR COMPLIANCE WITH LOCAL OR STATE LAWS, ORDINANCES, TAX OBLIGATIONS, OR LICENSING REGULATIONS OR PROHIBITIONS IS ASSUMED BY THE BUYER. If unsure about the status of state or local regulations pertaining to the future distribution or retail sale of these products, the seller is advised to obtain legal counsel.

ALL RISK IS ASSUMED BY BUYER. NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE BY THE SELLER. These goods are sold solely as recreational items for use by adults. Seller does not intend for these items to be used in the treatment, mitigation, diagnosis, or prevention of any disease or medical condition. The seller of these products does not aim for them to change how the body functions or is built. (whether human or animal). Regarding any therapeutic advantages of using these goods, the seller makes no representations. Buyer agrees that Seller is not liable for any marketing, advertising, promotion, or labelling of any third-party products, including: Buyer acknowledges that these products are independently made by a third party (or parties), and Buyer recognises that Seller. Buyer agrees that Seller is not liable for any marketing, advertising, promotion, or labelling of any third-party products, including any express or implied claims allegedly made by any third-party manufacturer of such products. Buyer is aware that these products are independently manufactured by a third party (or parties).

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